Data We Collect and Why It Matters
When you open an account, we collect the details you submit: your name, contact information, and the wallet identifier linked to your preferred payment method — DANA, OVO, or GoPay. Each time you make a deposit or withdrawal, a transaction record is generated and stored against
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your account. We also collect device and session data: the type of device you use, your IP address, and the pages you visit within the platform. This helps us detect unusual login activity and keep your account safe. Cookies and similar tracking tools record your session
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preferences so the lobby loads correctly on your next visit. We do not sell personal data to third parties for marketing. Data shared with payment processors — including e-wallet providers — is limited to what those processors need to complete your transaction. Retention periods depend on
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regulatory requirements applicable in your region. Where local law permits, you have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Availability of these rights depends
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on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.